Frequently Asked Questions
How do I book my course?
We hope the following helps outline the procedure when booking with us. 1) Complete the contact form giving the following details or use our free phone number
- Course name
- Telephone number
- Email address
How do I contact you out of hours?
Email or leave a telephone voice message and we will get back to you within 24 hours
Can I pay using a payment plan?
We offer payment plans on all courses. The plans are agreed between yourselves and us. The payment plans are interest free (0%) however if payments are late there will be a 10% interest charge on that payment. All course fees using payment plans must be paid in full before any certificates are released to you.
Can I book more than one course at a time?
Yes, you can book more than once course at a time as long as you meet the pre-requisites on the individual courses.
Venues for training and assessments?
We use various venues at a variety of locations. You will be provided with details on inquiry.
How many people do I need to teach in my class?
All assessments where you are required to teach a group or class of people the amount of people within that group or class is 6-12 people. No less than 6 people and no more than 12 people.
How much are resits?
All theory paper resits are free. All other retake assessments e.g. practical assessments are charged at £50.00 per assessment.
How does the distance learning work?
You study online with support from you tutor. Our Distance learning is more blended learning as we meet with you offering you face to face tutoring. You work through each unit logically and we provide you with everything you need. All our tutors are highly qualified and have been tutoring, assessing and working as verifiers for many years.
Don't Be Shy
If we didn’t answer all of your questions, feel free to drop us a line anytime.